At FATIMACARPETS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

• When you visit our site or place an order, we may collect the following information:
• Personal details such as your name, email address, phone number, and shipping/billing address
• Order details and purchase history
• Device information such as IP address, browser type, and cookies

2. Payment Security

All payment transactions are processed securely through trusted third-party payment providers and your bank. We do not collect, store, or have access to your bank card details. Your card information is handled directly by your bank or payment provider, which operates independently from our website and follows strict security standards.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your order, returns, or customer support requests
Improve our website and customer experience
Send promotional emails (only if you choose to receive them)
Prevent fraud and ensure website security

4. Sharing Your Information

We do not sell or rent your personal data. We only share your information with trusted third parties when necessary, such as:

• Payment processors
• Shipping and delivery companies
• Website and analytics services

These third parties are required to protect your information and use it only for the intended purpose.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors use our site and allow us to improve functionality. You can choose to disable cookies through your browser settings.

6. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or updates to your data
Request deletion of your personal information
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at:
📩 contact@fatimacarpets.com

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📩 contact@fatimacarpets.com